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Terms of Use

These terms describe the basic rules for using the AmazeMend website, software, licenses, and support services.

Last updated: 2026-09-30

These Terms of Use ("Terms") govern your access to and use of the website, software, and related services provided by AmazeMend ("Company", "we", "us", or "our"). By accessing or using the website or software, you agree to these Terms.

1. License Grant

Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the software for lawful purposes.

2. Trial / Preview Version

The free preview or trial version may allow users to test repair functionality or preview repaired files while restricting full export or other premium features.

3. Paid License

Paid plans unlock premium functionality according to the selected license type. You agree not to share, resell, or misuse license credentials.

4. Acceptable Use

  • You may not use the software or website for unlawful purposes.
  • You may not attempt to reverse engineer, circumvent licensing, or interfere with service operation except where permitted by law.
  • You remain responsible for the files and content you choose to repair or process.

5. Refunds

Describe your actual refund policy here. If you use Paddle or another merchant of record, also align this section with the payment provider’s transaction flow.

6. Support & Updates

Support availability, update access, and upgrade rights may vary by license type. Current support contact details are listed on the support page.

7. Disclaimer

The website and software are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee that every damaged file can be fully repaired.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or exemplary damages arising from your use of the software or website.

9. Governing Law

These Terms should be interpreted according to the applicable laws and jurisdiction specified by AmazeMend's operating entity or merchant of record.

10. Contact

For legal or commercial questions, email sales@amazemend.com. Company details: AmazeMend, Shenzhen, Guangdong, China.

AmazeMend

AmazeMend focuses on practical video repair for damaged, unplayable, frozen, and corrupted files.

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