Privacy Policy

Last updated: 2026-09-30

This Privacy Policy describes how AmazeMend ("Company", "we", "us", or "our") collects, uses, and protects personal information when you visit this website, download our software, contact support, or purchase a license.

1. Information We Collect

• Contact information such as name and email address.
• Transaction information related to purchases, order IDs, and license activation records.
• Basic technical information such as device, browser, IP, crash reports, or diagnostic data if enabled.
• Support information that you voluntarily submit to us.

2. How We Use Information

• To provide, maintain, and improve the website and software.
• To process purchases and manage license activation.
• To respond to customer support requests.
• To send transactional notices, product updates, or service-related communications.

3. Payment Processing

If you use Paddle or another payment platform, the payment provider may act as the merchant of record and process payment details directly. You should link to the applicable payment provider privacy policy before launch.

4. Cookies & Analytics

If you use analytics, advertising tags, or cookies, list them clearly here and describe the purposes. If you later add Google Analytics, Microsoft Clarity, or similar tools, update this section accordingly.

5. Data Retention

We retain personal information only as long as reasonably necessary for business, legal, tax, license management, or support purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect information, but no method of transmission or storage is completely secure.

7. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, or restriction of your information. You can contact us at support@amazemend.com.

8. International Transfers

If data is processed outside your country or region, explain the safeguards you use and update this section based on your actual hosting and service providers.

9. Contact

For privacy questions, contact support@amazemend.com. Company details: AmazeMend, Shenzhen, Guangdong, China.